9 October 2019, Singapore – With a heavy heart, we regret to announce that ChillFest@ The Green has been cancelled. This decision has not come lightly, and we have put in our all to try to avoid this unfortunate outcome despite incredible support and feedback surrounding this first-of-its-kind festival concept.


We greatly appreciate the enthusiasm and interest that everyone has shown towards the event. We wanted to give everyone a great event and extensive preparation was made to deliver what would have been an unbelievable fan experience, however to date, the projected turnout is below the threshold for viability.


To all of our event partners and sponsors, we sincerely apologize for the unexpected occurrence of the event. The team is currently working on all issues and rest assured, an update in details will be provided soon. Thank you from the depths of our team for your support and patience.


We want to extend our most heartfelt apologies to all artists and festival guests who have purchased tickets for the event. We would like to sincerely thank all of you for your support and understanding. All tickets purchased through our event site ( and SISTIC Singapore are eligible for full refunds including transaction fees (if applicable). The information shown below is everything you need in order to receive your full refund.


All participants of the event will be notified through email.



For further enquiries regarding ticket refunds, kindly get in touch with us via with the following details:


  • Please key in <Ticket Purchaser’s Full Name> space <Ticket Purchaser’s Email Address > space <contact number> space <ticket number/transaction number> and send to <number> or <email address>.



  • Refund Period: Emails to ticket holders will commence 19 October to 31 October 2019.
  • Refund will be done within 14 working days from the date we received your details.
  • Organizer will not entertain any refund request after the Refund Period.
  • Please ensure the information provided is accurate.
  • Complimentary tickets are not applicable for refunds.


All enquiries regarding the event or the refund can be forwarded to

Once again, the ChillFest@The Green team would like to thank each and every artiste, festival-goer, fan and partner that supported us right from the start. It was not an easy decision for us to cancel the event.


Thank you.



Team ChillFest@The Green